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O2Mart LLC referred to hereafter as O2Mart is incorporated in the United Arab Emirates under license number 45007925, operating the website www.o2mart.ae Our registered office is located in AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.
This Privacy and Cookies Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our digital marketplace.
O2Mart is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. O2Mart may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are up-to-date with any changes.
We collect personal information that you voluntarily provide to us when you:
● Register on our website
● Place orders for auto parts
● Submit direct requests for specific parts
● Make payments through our platform
● Contact our customer service
This information may include but is not limited to:
● Full name and contact details (email address, phone number, delivery address)
● Payment information
● Vehicle information (make, model, year, VIN number)
● Account login credentials
● Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns, including:
● IP address and device identifiers
● Browser type and version
● Operating system
● Pages visited and browsing patterns
● Time spent on pages
● Access times and dates
How We Use Your Information
We require this information to understand your needs and provide you with a better service, including but not limited to:
● Process and fulfill your auto parts orders
● Manage your account and provide customer support
● Send order confirmations and updates
● Process payments and prevent fraud
● Internal record keeping
● Improve our product catalog and services
● Customize your shopping experience
● Send relevant marketing communications (with your consent)
● To ensure we comply with legal obligations
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, WhatsApp, SMS, fax or mail. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Your contact information including but not limited to name, email, telephone, and company are given with your full consent to store them in our records.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. The file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you tell us that you wish for this to happen.
If there are any questions regarding this privacy policy, please contact us using this contact form on our website Contact Us